Holly Oh, MD, Chief Medical Officer, The Dimock Center in Boston
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Learning Objectives: At the end of this activity, you will be able to:
- Summarize how patients’ financial difficulties can lead to problems with their health.
- Discuss the role social inequities play in health care today.
- Explain how one patient encounter can inspire a clinician to think about a community’s needs.
Description: Holly Oh, a pediatrician at The Dimock Center in Boston, looks back on a memorable patient encounter from almost a decade ago. A young male, complaining of cold symptoms, reminded her that health care is only part of the conversation when discussing a patient’s well-being and quality of life. It’s important, she explains, to look beyond the symptoms to understand the real health of a patient — and a population.
Discussion Questions
- What do you think was going through Dr. Oh’s mind as she stood with her hand on the doorknob ready to leave for her Thanksgiving holiday?
- How would you define population health?
- Why is it important for clinicians to think beyond the patient they are caring for at the moment?
- How can socioeconomic issues affect a patient’s health?
- Can you provide an example from your local area of how a community resource is improving health?
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- by Jennifer Morrison-Diallo 9/15/2015 12:05:38 PM Socioeconomic factors greatly affect a patient’s health since most times it will determine what type of access they can get to various levels of health care. Sometimes the level of health care that is needed cannot be provided if the person does not have a specific type of insurance or no insurance at all.
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- by Tonya Freeman 8/30/2015 3:44:21 PM Many time the young gentlemans comment would have gone unnoticed in todays health care setting. Often times health care practitioners are implored to see xyz number of patients each day, Those in the higher administrative positions are too often focused on an increased number of patients for higher revenues and quality of care sometimes falls between the cracks causing rushed patient encounters. It thrills my heart to see practitioners that go above and beyond and those who have allowed quality of care to remain at the forefront of their practice. How moving!
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- by Barbara Powe 8/14/2015 4:21:27 PM It is great that she took the time to stop before she was going out to leave to address his problem. It takes an excellent provider to stop and go beyond the patients chief complaint.
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- by Heidi Dobecky 8/6/2014 6:00:58 AM This is an excellent example of Jean Watson’s Caring Theory being utilized to improve population health. This was a very inspiring video. I hope that we all can learn from this. It is so important to pause and be in the moment with our patients.