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| 1/14/2014 | Training on the importance of patient satisfaction monitoring |
| 4/1/2014 | Lecture on pain and pain management |
| 6/12/2014 | Use of comprehensive pain assessment tool reviewed in an ISE |
| 8/2/2014 | Journal club on R5N reviewed an article on pain management |
| 10/10/2014 | EMR data on pain assessment reviewed in QI team |
| 1/15/2015 | Data on pain management satisfaction posted on unit |
| 3/1/2015 | EMR data on pain medication effectiveness reviewed in QI team |
| 5/15/2015 | QI team meets with staff to strategize; determined to use IHI rapid cycle improvement model with iterative PDSA |
| 6/30/2015 | Annual pain lecture: emphasis on the elderly use of NSAIDS, pain management, & polypharmacy |
| 7/15/2015 | EMR data on pain medication effectiveness documentation shows improvement for one month |
| 8/30/2015 | ISE on the importance of patient teaching on pain management |
| 9/1/2015 | ISE on attitudes toward addiction in the elderly (poorly attended by staff) |
| 9/30/2015 | Data on comprehensive pain assess, doc of pain meds and patient satisfaction, compiled in run charts for the unit |
| 10/15/2015 | ISE on attitudes offered with ANCC contact hours; 100% attendance on unit |
| 12/28/2015 | QI team summarizes strategies, progress at year end with unit nursing staff |
| 1/22/2016 | Data on comprehensive pain assessment, doc pain meds effective shows improvement on these |
| 3/1/2016 | Nursing unit claims victory on improved patient satisfaction with pain management |
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