You have just been promoted to Director of Strategic Vision at your assigned healthcare facility. You and your team have been tasked by the CEO to design and implement a new comprehensive patient-centered care program. You will be working on this program over the rest of the quarter.
For this portion of the assignment, you will describe how your patient-centered care program will advocate for the comprehensive care of your patients and families by engaging community partners to assist in addressing social determinants of health.
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Choose ONE of your identified community partners from the Module 5 Critical Thinking Exercise and create a packet telling them about your patient-centered care program and how you would like to partner with their organization. Include the following in your packet:
- An introductory letter to the community organization offering your partnership.
- A 1 page summary of your organization and your Patient and Family Centered Care PFCC program focused for your community partner.
- A survey of at least 5 questions that serves to gather information about how the community partner can work with your facility/setting.
- A workflow diagram (flowchart) demonstrating how patients and families will move through your two organizations. Think about how and with what criteria a patient might be referred to the community organization (letter, prescription, online), what the community organization will do, and how you will follow up with the patient, the community organization or both.