Functional Organization of Operations Manual

INSTRUCTIONS TO WRITER: This assignment is only a portion of a much larger assignment. Only complete the portion highlighted in yellow below (OPERATIONS DESIGN PLAN). The Operational Process has been provided in a separate attachment to better assist with this assignment. Sources should be credible sources. 

Project Description

Groups will develop a PowerPoint presentation detailing the contents of an Operations Manual for the fictitious clothing company Kibby and Strand.

The assignment is to be organized by Kibby and Strand’s functional operational structure. There are four functional areas within Kibby and Strand: COO staff, Receiving Department staff, Production Department staff, and Shipping Department staff. The COO staff creates plans that are used by the three operational departments, while each department will create a single plan.

COO Staff Plans

The COO staff plans include plans utilized by all three operational departments. Those plans are Operations Design, Data Collection, Quality Improvement, and Process Improvement.

Operations Design Plan

The Operations Design Plans includes the schedule (24/7, two shifts per day Mon-Fri, etc.), organization chart, floor plans, and add assumptions, barriers, and constraints for your decision-making framework in the Operations Manual presentation.

• Data Collection Plan: (1 PAGE) The Data Collection Plan includes: 1) data items to be collected, and how they are used in operational management receiving, production, and shipping at Kibby and Strand; 2) the descriptive statistics required to analyze the data; and 3) a list of charts and graphs needed to brief leadership on operational effectiveness.
  • Add new assumptions, barriers, and constraints for your quality improvement plan need to be added to those already in the presentation.
• Quality Improvement Plan: (1 PAGE) The Quality Improvement Plan lists all quality metrics the group feels are important to include workers, management, and other stakeholders of Kibby and Strand. In addition, describe how each quality metric supports the operational objectives. Include an estimated cost for implementing and measuring each quality metric. Add new assumptions, barriers, and constraints for your quality improvement plan need to be added to those already in the presentation.
• Process Improvement Plan: (1 PAGE) The Process Improvement Plan addresses how the operational staff will review data and a process for continuous improvement. Risks to Kibby’s and Strands operations need to be listed as well, along with how each risk will be mitigated. Add new assumptions, barriers, and constraints for your risk management plan need to be added to those already in the presentation.

Receiving Staff Plan

• Supply Chain Plan: The Supply Chain Plan addresses how the receiving department staff will review data and a process for ensuring raw materials are high quality, cost-effective, and delivered in a timely manner.
  • Add new assumptions, barriers, and constraints for your risk management plan need to be added to those already in the presentation.

Production Staff Plan

• Capacity Plan: The Capacity Plan addresses how the production department staff will determine production capacity requirements, how capacity is measured, and how outsourcing might be utilized if needed. Add new assumptions, barriers, and constraints for your data collection plan need to be added to those already in the presentation.

Shipping Staff Plan

• Forecasting Plan: Add a forecasting plan to the concept of operations created in Unit 1. The plan must include: 1) data items to be collected, and how they are used in forecasting shipping workload for Kibby and Strand; 2) the statistics required to analyze the data, and 3) a list of charts and graphs needed to brief leadership on forecasting future work and workload. Add new assumptions, barriers, and constraints for your operations forecasting plan need to be added to the presentation.